KEY PERSONNEL:
Personnel, who manage, perform and verify work / service-affecting quality at various levels are responsible and have authority within their defined areas of control for:
- The quality of processing carried out by personnel in their department.
- Begin action to prevent the happening of any non-conformity of the product, procedure or quality system.
- Locate and record any problem of the product and procedure and quality system.
- Initiate, recommend or provide solution to quality problems.
- Check the effectiveness of solution.
- Control further action on the non-conforming product / procedure till the deficiency has been corrected.
Further details of responsibilities and authorities for personnel, who manage and perform the work, can be found in respective procedure and working instructions in the event of absences, Responsibility and authority passes to the next higher level of management.
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